1-Off Task Policy

At Work with Marque, we recognize that sometimes you need a single task completed without committing to a long-term plan. Our 1-Off Task Policy is crafted to meet these needs, ensuring you receive the same level of service and quality that we offer to all our clients.

What is a Task?

A task is a specific, actionable request that can be clearly defined and completed within a finite time frame. Tasks vary in complexity but are typically focused on a single objective. In our system, tasks are categorized into three primary types: IT, Design, and Development.

Examples of Tasks:

• IT: Setting up a secure hosting environment for your website.
• Design: Creating a logo or designing a single-page flyer.
• Development: Building a custom script or fixing a bug in your website’s code.

What is a 1-Off Task?

A 1-Off Task is a standalone task that doesn’t require ongoing support or continuous service. It’s ideal for clients who have a specific, one-time requirement.

Examples of 1-Off Tasks:

• IT: Configuring a single email account or setting up a firewall rule.
• Design: Designing a single social media post or editing a pre-existing graphic.
• Development: Debugging a small piece of code or updating a plugin.

What a 1-Off Task Is Not:

• Complex Projects: Creating a multi-page website, developing a mobile app, or ongoing website maintenance are not considered 1-Off Tasks.
• Consulting or Strategy Sessions: Developing a full branding strategy or consulting on a large-scale IT overhaul.
• Tasks Requiring Continuous Work: Any task that requires iterative development or ongoing support beyond a single instance.

How It Works

1. Task Submission: You submit your task request through our platform, providing a clear and detailed description of what needs to be done.
2. Task Evaluation: Our team reviews your request, determining the scope, estimated time, and complexity. We’ll then provide you with a quote and estimated completion time.
3. Task Approval: After you approve the quote and terms, we’ll proceed with your task. Full payment is required upfront.
4. Task Completion: Our experts complete the task to our high standards, ensuring it meets your expectations.
5. Delivery & Review: Once the task is finished, we’ll deliver the final product to you for review. You’ll have the opportunity to request one round of minor revisions if necessary.

Defining Your Own Tasks

Clients are responsible for describing, articulating, and explaining their own tasks when submitting a request. Clear and concise communication is key to ensuring we understand your needs and deliver the desired outcome.

Need Help Defining Your Task?

If you require assistance from a project manager to help list and define your task using our systems, we offer a support service at $99 per phone call (up to 2 hours). Please note that this service is solely for task definition and planning; it does not include task execution during the call.

Pricing

Our 1-Off Tasks are priced based on the complexity and time required. The minimum fee for a 1-Off Task is $89. This ensures even small tasks receive the full attention and expertise they deserve.

Terms & Conditions

• Upfront Payment: Payment must be made in full before we begin working on your task.
• Scope Limitations: 1-Off Tasks are limited in scope. If a task is more complex than initially thought, we may recommend transitioning to a more suitable service plan.
• Revisions: One round of minor revisions is included with each 1-Off Task. Additional revisions may incur extra costs.
• Turnaround Time: Turnaround times vary based on the task’s complexity and our current workload. An estimated completion time will be provided during the task evaluation.

Why Choose a 1-Off Task?

• Flexibility: Ideal for clients needing a quick, one-time solution.
• Expertise on Demand: Access our skilled team for specialized tasks without a long-term commitment.
• Cost-Effective: Get exactly what you need without the overhead of ongoing services.

Contact Us

If you have a specific task in mind or need more information about our 1-Off Task Policy, please don’t hesitate to contact us. We’re here to help you get the job done efficiently and professionally.

Consider Upgrading to Our Unlimited Tasks Plans

If you find yourself frequently needing more than 17 small to medium tasks completed in a 30-day period, or if you have ongoing maintenance needs that could average 17 or more tasks—whether they are small, medium, or complex—our “Unlimited Tasks” plans may be the perfect solution for you.

With our monthly plans, you can choose between 1 active task or 2 active tasks at a time, ensuring that your projects move forward seamlessly without the need to repeatedly initiate individual requests. This is ideal for clients with ongoing development, design, or IT needs, as it provides unlimited access to our team for a fixed monthly fee.

Benefits of Upgrading:

• Cost Efficiency: Save money by consolidating your frequent task requests into one monthly plan.
• Priority Handling: Enjoy prioritized task completion, ensuring that your active tasks are always in progress.
• Seamless Management: Eliminate the hassle of multiple payments and task submissions with a streamlined process.
• Discounted or Included Zoom Strategy Calls: Receive strategic guidance with discounted or included Zoom calls, helping you plan and define your tasks effectively.

To learn more about the advantages of becoming a paid subscriber and how it compares to our free service, visit our Free Users vs. Paid Subscribers page.

Upgrade today and take control of your projects with our flexible and comprehensive task management solutions!